Conditions générales de vente

Terms of Sales

Article 1 / Duration of stay

The customer signing this contract concluded for a fixed period can not under any circumstances invoke any right to remain in the premises.

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Article 2 / Booking formalities

After receipt of your reservation, we will send you by email - or by sms or, in the absence of an email address, by post - a written confirmation and invite you to pay within a maximum period of two weeks (but more quickly s 'this is a reservation made with less notice) a deposit of one night per room. Once this deposit has been received, the reservation becomes firm. By paying the deposit, you confirm your full agreement with the general conditions specified below. Please note that without the payment of a deposit within the time limit, the reservation is not confirmed and that, accordingly, we reserve the right to recover the rooms.

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Article 3 / Cancellation of the stay by the customer

Any modification is only possible after the agreement of "Chic & Charme Cottage" and may involve additional costs.
We inform you that in case of cancellation of the reservation before the start of the stay, it will be due, as a penalty clause by the customer, an indemnity fixed as follows:
- if the cancellation occurs more than 15 days before the date of arrival, the deposit will not be refunded;
- if the cancellation occurs less than 14 days before the date of arrival, the totality of the payment will be retained by “Chic & Charme Cottage”, unless we manage to re-let the room (s).
In the event of early departure during the stay: full payment for the service reserved.

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Article 4 / Cancellation insurance

We draw your attention to the fact that no cancellation insurance is included in our prices. It is therefore strongly recommended to take out one from your insurer.

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Article 5 / Cancellation of the stay by the owner

If, before the start of the stay, the owner has to cancel the reservation, he must immediately inform his client by registered letter with acknowledgment of receipt. The customer will then be immediately and fully reimbursed for the sums he has already paid. He will also receive compensation equal to the penalty he would have incurred if the cancellation had been made by him on that date.

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Article 6 / Time of arrival

The customer must present himself on the day specified when making his reservation, at the earliest at 4:00 p.m. (time of room availability and key collection) and, at the latest, at 7:30 p.m. The customer must notify by telephone if , by force of circumstances, he is forced to arrive after this time slot (at 06 22 03 60 66). If possible, please do not arrive after 9:30 p.m.

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Article 7 / Time of departure

Check-out time from the rooms is 10 a.m. at the latest.

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Article 8 / Payment of the accommodation balance

The balance of the stay is to be paid the day before departure, at the initiative of the customer.

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Article 9 / Tourist tax

The tourist tax is a local tax that the customer must pay to the owner who then transfers it to the public treasury.

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Article 10 / Change of rooms

Without the customer being able to claim any compensation, the owner reserves the right to change the room initially reserved by the customer with a room of the same or greater capacity. In this case, the cost of the reservation remains unchanged.

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Article 11 / Pets

Pets are not allowed. By derogation, small pets are accepted after prior agreement from "Chic & Charme Cottage" but only in rooms on the ground floor.

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Article 12 / Art of living and use of the premises

In order to guarantee the tranquility of the place and the comfort of Chic & Charme Cottage guests, respect for a certain “art of living” is required of all. In particular, it is requested not to smoke inside the rooms and common areas. The customer more generally undertakes to respect the instructions of good manners which will be indicated to him, those which are imposed on all as soon as one lives in community and the present general conditions of sale.

Open flame lighting fixtures, candelabras, candles, lights are only tolerated in outdoor spaces, at a reasonable distance from the home, and must be kept away from any flammable material; moreover, they must be so arranged that, even in the event of an accidental fall, they cannot be a cause of fire.

No meals can be taken in the rooms, only lunches in the park are tolerated on the sole condition of respecting the fauna and flora of the place

The customer undertakes to return the rooms in perfect condition at the end of the stay and to systematically declare - and to assume financially - any degradation for which he is responsible.

The rooms having been decorated and furnished with passion by the owner, it is requested to respect the objects made available. Any disappearance of an undeclared object will be invoiced subsequently to the customer, at its replacement value.

Customers' attention is drawn to the fact that minors living on the property are placed under the sole and entire responsibility of their parents or persons having authority over them.

The customer undertakes to return the rooms in perfect condition at the end of the stay and to systematically declare - and to assume financially - any degradation for which he is responsible. It is specified that the kitchen in the common room is not left at the free disposal of the guests.

The attention of guests is drawn to the fact that minors living on the property are placed under the sole and entire responsibility of their parents or persons having authority over them.

Le Chic & Charme Cottage will not accept any liability for loss, theft and / or damage or injury to property and / or persons on the property, regardless of the cause.

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Article 13 / Disclaimer

We cannot be held responsible, during the sale of products to take away (example: jar of jam, honey ...) of design defects.

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Article 14 / Use of the swimming pool

A regulation is posted at the entrance to the pool, guests must comply with them.

The Chic & Charme Cottage reserves the right to refuse and / or expel anyone who does not respect the pool rules.

For minor children, the swimming pool is only accessible with the accompaniment of parents. No exemption possible.

The Chic & Charme Cottage will not accept any responsibility in the event of damage or injury to persons, whatever the cause.

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Article 15 / Modification of the conditions of sale

These conditions of sale can be modified at any time and without notice. Acceptance and compliance with these conditions of sale are deemed to be acquired as soon as the deposit has been paid.

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Article 16 / Data Protection Act

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to access and rectify data concerning you. We undertake not to transmit in any case the information that you have communicated to us to other companies or organizations.